1. Where is your shop?
The shop is located at 2477 Huntley Road in Stittsville (on the second floor). It is open to the public Tuesdays and Wednesdays from 10 until 4, Thursdays from 10 until 8, Fridays and Saturdays from 10 until 4. No appointment necessary!
2. Do you sell at shows?
Yes - we travel to 3 or 4 shows a year in Ontario. You can see the list of upcoming shows on the event calendar.
3. How is fabric priced?
Fabric is priced by the yard, i.e. 36" x 44" (or the width of fabric).
4. Can I order less than a yard?
Yes, we sell in increments of ¼ yard. Simply enter .25, .5, .75, 1, 1.25 etc in the 'Quantity' field. The minimum quantity for a cut of fabric is ¼ yard. ¼ yard cuts are normally sent as fat quarters, unless you request otherwise.
5. What is a fat quarter?
A fat quarter is a quarter yard cut of fabric that measures 18" x 21" instead of the typical 9"x 44" quarter yard. A fat quarter offers more versatility as it allows the designer to cut larger pieces of fabric than would be possible from a regular quarter yard. All quarter yard cuts will be sent as fat quarters, unless you request otherwise.
6. What if an item is out of stock?
Please contact us to see if we can re-order the item you are looking for.
7. When will my order ship?
Most orders are packaged the same day, or the next if the order is placed later in the afternoon. We will send you a confirmation email once the order has been shipped.
8. Do you ship internationally?
Yes we do! Creativity has no borders. See the shipping page for more information.
9. Do you charge sales tax?
We are obliged to add the applicable HST for residents of Ontario, New Brunswick, Nova Scotia and Newfoundland, and GST for all other Canadian residents.
10. What types of payment do you accept?
We accept Paypal, Visa and Mastercard for online orders. You can also arrange interac transfer for payment.