Sewing Machine Servicing

Service Intake Paused Due to Seasonal Demand

Our service bench is full, so we are not accepting new machines until mid-October. Join the waitlist below and we'll contact you when a drop-off spot opens.

We service PFAFF sewing machines, embroidery machines and sergers only.

How the waitlist works

  1. Join the waitlist using the form below. It takes about two minutes.
  2. We'll contact you by email, phone or text when a drop-off spot opens, starting in mid-October.
  3. Bring your machine in at your booked drop-off time. A $50 booking deposit is taken at drop-off and credited in full to your final invoice.

Please don't drop off a machine without a booked spot. We don't have room to store it until the bench opens up.

Priority for Mad About Patchwork machines

Machines purchased at Mad About Patchwork are booked first. After that, everyone else is booked in the order they joined the waitlist. Tell us where you bought your machine on the form so we can place you correctly.

Protect your PFAFF warranty

Damage caused by service from anyone other than PFAFF or an authorized PFAFF dealer isn't covered under your PFAFF warranty. We're an authorized PFAFF dealer, so your machine is in good hands with us. It's worth the short wait!

Already have a machine with us?

Machines already in our service queue are being worked on now. You don't need to join the waitlist. We'll contact you when your machine is ready for pickup.

Join the Service Waitlist

Form not loading? Open the waitlist form in a new window.

Questions?

Email us at customerservice@madaboutpatchwork.com. Thank you for your patience while we catch up!

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